At level five, players are directed to The Hollows by their second range of contacts. However, the zone can be rather difficult for a new player to get around in. Therefore, it's recommended that after talking to Officer Wincott, the player leave and resume their previous contacts – while the mission to talk to Wincott is almost unavoidable, it is not required to stay in the Hollows after talking to him. Also, talking to Wincott prior to receiving the mission may prevent you from getting it at all, so you can do it at your leisure (the Hollows does have a minimum level of five, however). Once the you feel more confident about your skills to travel a dangerous zone without dying, knock yourself out.